In today's Globe and Mail, John Saunders writes an article that sorts it out quite well, and explains in detail why this phenomenon is occurring and how outsourcing (or "offshoring") plays an important part in creating a decentralized facility strategy. Although veteran outsourcing consultant Robert Fabian is quoted in the article as saying that if he were a white collar worker he wouldn't be too happy with what's going on, he seems to acknowledge that the movement to IT outsourcing seems inevitable.
All of this talk about outsourcing has prompted me to post this paper I wrote two years ago describing how the medical industry in the United States has increasingly been decentralizing medical transcription services to data centers in India. Because media reports on "offshoring" often depict outsourcing in macro terms, I thought it might be interesting to provide a snapshot of the micro aspects that exist within a particular field where we have recent experience.
P.S. Corporate Real Estate Industry Stays Put
A survey just released by CoreNet Global at their annual summit revealed corporate real estate executives' strong reluctance to outsource jobs overseas. You can read the details here.