GSA's WorkPlace 20-20
The forum presented an impressive array of speakers. I was particularly intrigued by a discussion led by Kevin Kampschroer, Director of Research with the GSA's Public Building Service. Kevin's currently leading a nationwide initiative called WorkPlace 20.20. This program's mission is as follows:
"We help federal agencies better serve the public by offering, at best value, superior workplaces, expert solutions, acquisition services and management policies."
This program has clearly caught the attention of the US media, in a number of key publications, as well as with selected strategic partners.
Some of the more interesting aspects of the discussions included the metaphor of a zoo, and how zoo 'operators' at one point recognized that animals were unhappy in padlocked cages. As a result, new environments were created that were more aesthetically pleasing to their tenants. He then described the human zoo, and the need to take the lead from zoos and create more pleasing and logically laid out workspaces. This project is based on extensive research (e.g. things such as examining social networks and types of interactions), and like other programs within the GSA, be a catalyst for change within both the public and private sectors.
I will stay abreast with developments within innovative workplaces, and will undoutedly pass that information on to you.